FREE SHIPPING TO THE U.S. & CANADA
Enjoy free shipping for orders of $99 USD or more shipping within the U.S. and Canada. Order must total $99 or more after any discounts. Free standard shipping is valid to Canada and the continental U.S. only for ground delivery. Please note that only shipping fees are free; customer must pay duties (including $6 DDP) and taxes. Some restrictions apply for heavier-weight products, such as luggage; these products are ineligible for free shipping. Eligible customers must select free shipping during checkout in order to receive complimentary shipping. No adjustments can be made on previous purchases. Offer is non-transferable and subject to change without notice. Offer not valid on pre-order items. Offer valid exclusively at BenSherman.com. No cash value. Void where prohibited by law.
WHEN WILL MY ORDER SHIP?
Expedited orders ship within 24 hours from the day the order is placed.
Orders placed before 11:30 a.m. ET will generally be shipped out on the same day*. Orders placed after 11:30 a.m. ET will generally be shipped out on the following business day. You will be notified via email once your order has been shipped.
Handling and shipping times may vary based on the product assortment of your order. Some items may ship separately and arrive at different times.
Orders are shipped via the method chosen at the time the order was placed. Please note that all shipping times are in business days.
We do not currently ship to any PO Box or APO/FPO addresses.
Any issues with the delivery of your order must be reported within 14 days of the ship date. BenSherman.com cannot be responsible for packages after that time.
*Note that there could be a delay in processing your order if we encounter any issues with the billing information provided.
BenSherman.com has partnered with GlobalShopex to fulfill its international orders. To place an order for delivery outside the United States, please add your items to the cart and click the International Checkout button on the cart page. Your items will automatically transfer to the GlobalShopex cart where you will complete your transaction.
Shipping fees to ship to Canada with GlobalShopEx are free. In the GlobalShopex cart you will see pre-calculated shipping rates. You may also choose to see and prepay duties and taxes with GlobalShopex so that you will not have to coordinate payment of them when your order arrives in your country. If you do not prepay duties and taxes you will need to make arrangements with your local customs office to pay them when your order arrives there. Please note that although shipping fees to Canada are free, you must still pay duties (including $6 DDP) and taxes. You may pay for your order with international credit cards, PayPal, SafetyPay, bank transfer, Money Gram or other local forms of payment.
It takes approximately 3-5 business days for your BenSherman.com package to arrive at GlobalShopex's facility. It takes 5-12 days for your package to arrive to you from GlobalShopex, depending on your location. You can estimate a total transit time of 8-17 business days for your order to arrive to you.
For questions related to your international order, please contact GlobalShopex at firstname.lastname@example.org or (786) 391-4868.
Please note: Free shipping, free returns, and free exchanges applies to U.S. orders only. All international orders outside of Canada are still required to pay all shipping expenses, including shipping fees for returns. Customers shipping to Canada receive free shipping fees but must still pay duties and taxes. International customers are responsible for all duty and tax fees.